Last updated: 04/2025

This Privacy Policy describes how MiracleMe LLC. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.  We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect, and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

Information that you directly submit to us through our Services are summarized below:

 

We may also collect other personal information outside of these categories instances where you interact with us online, or by phone or mail in the context of:

·       Receiving help through our customer support channels;

·       Participation in customer surveys or contests; and

·       Facilitation in the delivery of our Services and to respond to your inquiries.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

·       Companies who support our Site and Services, such as Shopify.

·       Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

·       When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in order to perform our contract with you,  including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other  transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communication

We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

• Click unsubscribe at the bottom of the newsletter emails

• Contact us using the contact information provided.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such as:

·       With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

·       With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

·       When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations, with your consent.

·       With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

·       In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the  rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

 

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

Protection of Your Information

We have implemented commercially reasonable technical and organizational measures designed to protect the security of any personal information we process. Notwithstanding these measures, and despite our best efforts to safeguard your information, no electronic transmission over the Internet or method of information storage can be fully guaranteed as secure. As such, we cannot warrant or guarantee that unauthorized third parties, including hackers or cybercriminals, will not be able to breach our security protocols and access, steal, or alter your personal information. By transmitting personal information to and from our website, you acknowledge and accept that such transmission is at your own risk. We strongly advise that you access our website only within a secure environment to minimize potential risks.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

 

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

 

Controls for Do-Not-Track Features

Certain web browsers, as well as some mobile operating systems and applications, may offer a "Do-Not-Track" ("DNT") feature or setting that allows you to indicate your preference not to have your online browsing activity monitored or collected. However, as of now, there is no universally accepted standard for recognizing or responding to DNT signals. Therefore, we do not currently respond to DNT browser signals or other similar mechanisms that communicate your preference to avoid online tracking. Should a standard for online tracking be established in the future that requires compliance, we will update this privacy notice to reflect our practices in relation to DNT signals.

 

Privacy Rights for California Residents

In accordance with California Civil Code Section 1798.83, also known as the "Shine The Light" law, California residents have the right to request and obtain, once annually and free of charge, information about the categories of personal information (if any) we have disclosed to third parties for direct marketing purposes. You may also request the names and addresses of all third parties with which we have shared your personal information in the preceding calendar year. To make such a request, please submit your inquiry in writing using the contact details provided below.

Additionally, if you are a California resident under the age of 18 and have a registered account with our website, you have the right to request the removal of unwanted data that you have publicly posted on the Website. To request removal, please contact us using the contact information provided below, including the email address associated with your account, and a statement confirming that you are a California resident. While we will make reasonable efforts to ensure that the data is not publicly displayed on the Website, please be aware that we may not be able to fully or completely remove the data from all of our systems (e.g., backup storage, etc.).

CCPA Privacy Notice

For purposes of the California Consumer Privacy Act (CCPA), a "resident" is defined as:

1. Any individual who is in the State of California for other than a temporary or transitory purpose; and

2. Any individual who is domiciled in the State of California but is outside the State for a temporary or transitory purpose.

All other individuals are classified as "non-residents."

If you meet the definition of "resident" under California law, we are obligated to comply with specific rights and obligations regarding your personal information under the CCPA.

 

Your Rights to Your Personal Data

Right to Deletion of Personal Information

You have the right to request the deletion of your personal information. If you submit such a request, we will take all reasonable steps to honor your request, subject to certain exceptions provided by law. These exceptions may include, but are not limited to, the protection of another consumer's right to free speech, our legal compliance obligations, or any processing required to protect against unlawful activities.

Right to Be Informed – Request to Know

Depending on the circumstances, you have the right to know:

• Whether we collect and use your personal information;

• The categories of personal information that we collect;

• The purposes for which we use the collected personal information;

• Whether we sell your personal information to third parties;

• The categories of personal information that we have sold or disclosed for a business purpose;

• The categories of third parties to whom we have sold or disclosed your personal information for a business purpose;

• The business or commercial purposes for which we collect or sell personal information.

In accordance with applicable law, we are not required to provide or delete consumer information that has been de-identified in response to a consumer request, nor are we obligated to re-identify de-identified data for the purpose of verifying a consumer request.

 

Right to Non-Discrimination for Exercising Privacy Rights

We will not discriminate against you for exercising your privacy rights under applicable law.

Verification Process

Upon receiving your request, we will need to verify your identity to ensure that you are the same individual about whom we have information in our system. To accomplish this, we may ask you to provide certain information to match it with data we have already collected. Depending on the request, we may contact you through previously provided communication methods (such as email or phone) to further verify your identity. We may also use other verification methods as circumstances require.

We will use any personal information provided solely for the purpose of verifying your identity or authority to make the request. We will aim to minimize the amount of additional information we request. However, if we are unable to verify your identity with the information we already have, we may request additional details for verification purposes or for security and fraud-prevention. Any additional information provided will be deleted after the verification process is complete.

 

Other Privacy Rights

• You may object to the processing of your personal data.

• You may request that we correct any inaccurate or irrelevant personal data, or request a restriction on the processing of such data.

• You can designate an authorized agent to make requests on your behalf under the CCPA. However, we may deny a request from an unauthorized agent unless they provide valid proof of authorization to act on your behalf in accordance with the CCPA.

• You may request to opt-out of the future sale of your personal information to third parties. We will act upon such requests as promptly as possible, and no later than 15 days from the date of submission.

To exercise these rights, please contact us via our contact page here or refer to the contact details provided at the bottom of this document. If you have any complaints regarding how we handle your data, we welcome you to reach out to us.

 

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.